Job Summary

We are looking for a strategic, results-driven, and experienced Recruitment Manager to lead and oversee end-to-end recruitment operations, manage client relationships, supervise and develop recruitment teams, and implement innovative sourcing strategies and process improvements.

The role is responsible for ensuring the timely and quality fulfillment of client manpower requirements, from sourcing and screening to candidate endorsement, selection, pre-employment processing, and deployment.

The ideal candidate should have strong recruitment leadership experience, excellent client management skills, and the ability to develop scalable recruitment strategies, improve operational efficiency, and achieve hiring targets. The position requires regular coordination with clients and willingness to travel nationwide for client visits and recruitment-related activities.

Key Responsibilities

Recruitment Operations Management

• Lead and manage day-to-day end-to-end recruitment operations, ensuring efficient delivery of client manpower requirements.
• Oversee candidate sourcing, screening, assessment, interview coordination, client endorsement, selection, pre-employment processing, and deployment coordination.
• Develop and implement recruitment plans and sourcing strategies based on client requirements, hiring volume, and deployment timelines.
• Monitor recruitment pipelines, hiring targets, candidate quality, fulfillment rates, and turnaround times.
• Ensure timely delivery of qualified candidates and achievement of agreed recruitment targets.
• Identify recruitment bottlenecks and implement corrective actions to improve operational performance.
• Manage multiple recruitment campaigns and prioritize requirements according to business needs and client commitments.

Team Leadership and Development

• Supervise, coach, mentor, and evaluate Recruiters and other assigned recruitment personnel.
• Establish individual and team performance targets and monitor productivity against recruitment KPIs.
• Conduct regular team meetings, performance reviews, and coaching sessions.
• Guide Recruiters in developing effective sourcing techniques, screening practices, and candidate management strategies.
• Promote accountability, collaboration, continuous learning, and a results-driven recruitment culture.
• Assess recruiter workloads and recommend appropriate manpower allocation to support hiring requirements.

Client Relationship Management

• Serve as the primary recruitment contact for assigned clients.
• Coordinate directly with clients to understand manpower requirements, qualifications, hiring priorities, and deployment schedules.
• Conduct client meetings, recruitment updates, and operational performance reviews.
• Manage client expectations and ensure timely resolution of recruitment-related concerns.
• Build and maintain strong professional relationships with existing clients.
• Conduct client visits and meetings across the Philippines as required.
• Coordinate with internal departments to ensure seamless recruitment and deployment processes.

Recruitment Strategy and Process Improvement

• Develop innovative sourcing strategies to expand candidate reach and strengthen recruitment pipelines.
• Identify opportunities to improve recruitment processes, productivity, and candidate experience.
• Recommend and implement recruitment technology, Applicant Tracking Systems (ATS), automation, and digital recruitment solutions where applicable.
• Promote accurate candidate database management and effective use of recruitment systems.
• Analyze recruitment performance data and recommend improvements based on operational results.
• Support recruitment campaigns, job fairs, partnerships, and other talent acquisition initiatives.
• Establish standardized recruitment procedures, reporting practices, and operational controls.

Performance Monitoring and Reporting

• Prepare and submit accurate daily, weekly, and monthly recruitment performance reports.
• Monitor recruitment KPIs, including:
• • Time-to-fill and recruitment turnaround time
  • Client manpower fulfillment rate
  • Candidate endorsement and selection rates
  • Interview attendance and conversion rates
  • Recruiter productivity and performance
  • Candidate deployment readiness and timelines
• Provide management with regular updates on recruitment achievements, operational challenges, and recommended solutions.
• Ensure compliance with recruitment procedures, applicable labor regulations, and company policies.

Qualifications

• Bachelor's Degree in Human Resource Management, Psychology, Business Administration, Management, or any related field.
• At least 2 years of experience in a recruitment leadership role, such as Recruitment Supervisor, Recruitment Team Leader, Recruitment Manager, or equivalent.
• Proven experience managing end-to-end recruitment operations, preferably in a recruitment agency, manpower services, or high-volume hiring environment.
• Demonstrated ability to supervise, coach, mentor, and develop Recruiters.
• Strong experience in client relationship management, including direct coordination with hiring managers and client representatives.
• Proven ability to develop and execute effective recruitment strategies.
• Experience handling multiple recruitment requirements and managing recruitment performance targets.
• Knowledge of recruitment KPIs, candidate pipeline management, and operational reporting.
• Familiarity with Applicant Tracking Systems (ATS), recruitment databases, job portals, and digital sourcing platforms.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent verbal and written communication, negotiation, and presentation skills.
• Strategic, proactive, innovative, and results-driven.
• Capable of working under pressure while managing multiple recruitment priorities.
• Must be willing to work on-site in Makati City.
• Must be willing to travel nationwide for client visits, meetings, and recruitment activities.

Preferred Qualifications

• Experience in local recruitment, manpower placement, or staffing agency operations.
• Experience managing high-volume recruitment and nationwide sourcing activities.
• Background in recruiting skilled workers, technical personnel, operational staff, and professional positions.
• Experience in recruitment process improvement, digital transformation, or ATS implementation.
• Demonstrated achievement in recruitment fulfillment, hiring efficiency, and client satisfaction.
• Experience managing recruitment teams assigned to multiple clients, locations, or projects.

Key Competencies

Recruitment Operations Management End-to-End Recruitment Team Leadership & Coaching Client Relationship Management High-Volume Recruitment Recruitment Strategy Nationwide Sourcing Recruitment KPIs Manpower Fulfillment Candidate Pipeline Management ATS & Recruitment Technology Process Improvement Operational Reporting Stakeholder Management Strategic Planning Problem Solving Results-Driven Leadership